Effective Date: 21.12.24
At Quantum Samples, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Email address
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
1.2 Non-Personal Information:
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Provide customer support.
- Send promotional emails (if you have opted in).
- Improve our website and services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- To trusted service providers who assist us in delivering our services (e.g., payment processors, shipping partners).
- To comply with legal requirements or enforce our terms and conditions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand user behaviour and improve our services.
- Marketing Cookies: Used for personalised ads and promotions.
You can control cookie settings through your browser preferences.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal and contractual obligations).
- Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at info@quantum-samples.com.
6. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@quantum-samples.com
Thank you for trusting Quantum Samples. Your privacy matters to us.
